The Dianxin Ciano Company: Total Quality Management Essay

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The quality features of the electronics sold by the Dianxin Ciano Corporation should be evaluated using total quality management (TQM), continuous quality improvement (CQI), six sigma, and benchmarking.

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TQM integrates a management strategy for long-term customer satisfaction. CQI requires continuous improvement of electronics products’ efficiency, effectiveness, performance, accountability, outcomes, and other quality indicators, which must be quantified. Six sigma uses statistics and data analysis to identify and reduce errors. Finally, benchmarking examines the company’s best practices.

These metrics can provide valuable insight into the state of operations within the Dianxin Ciano Company as products are sold. Executives can also use information from these metrics to help them correct problems and improve output.

Statistical Analysis

Employ fundamental statistical methods to data sets, charts, and other data summaries to track processes and make informed decisions. These methods include measurements of central tendency, range, variance, kinds of distribution, and check sheet output.

The data obtained from the statistical approaches enables operations, such as manufacturing, to ensure that the procedures will generate more items that adhere to the specifications, producing less waste (Tanizaki et al., 2019).

For instance, the Dianxin Ciano Corporation can utilize check sheet output statistical analysis to determine the number of electronic goods it sells in a particular region. In addition, conducting a check output analysis can be useful in determining which electronic products are in high demand, which can help increase the production of those products to alleviate a shortage.

Level of Measurement And Types of Data

It is crucial to know the characteristics of the data at hand before attempting any form of data collecting or analysis. Several variables can be recorded with differing degrees of precision within the dataset. This is what is referred to as the level of measurement.

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Nominal, ordinal, interval, and ratio are the four primary measurement levels.

The data that falls into categories is referred to as qualitative data, also known as categorical data. Categorical variables that describe characteristics like a person’s gender or hometown are included in the categorical information. On the other hand, numerical data, which reflects a numerical value, is also referred to as quantitative data.

Dianxin Ciano Corporation will utilize the measurement levels to figure out what sort of statistical method will be most effective. Mode, but not median or mean, can summarize the variable if its unit of measurement is nominal (the least precise and informative variable).

Total Quality Management Tools

Pareto charts, flowcharts, check sheets, histograms, scatter diagrams, process control charts, and cause-and-effect diagrams are some of the most common methods used for determining the reasons behind quality issues (Kiselakova et al., 2020). The “magnificent seven,” the “seven QC tools,” and the “seven process improvement tools” are all names that have been given to these instruments at various times.

By utilizing these tools, the Dianxin Ciano Company can tackle all the quality problems it is encountering. As a result, the Dianxin Ciano Company will have an advantage over its competitors and will continue to maintain its relevance in the market for an extended period.

The Dianxin Ciano Corporation has to embrace TQM tools because they enable employees to think creatively, solve problems, and boost productivity and customer satisfaction over time.

Basic Management And Planning Tools

Regarding the importance of analysis, these tools—affinity diagrams, tree diagrams, process decision program charts (PDPCs), matrix diagrams, interrelationship digraphs, priority matrices, and activity network diagrams—can be chosen, interpreted, and used in a variety of contexts.

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These seven management and planning tools make data exploration and improved decision-making easier. They are utilized in arranging, categorizing, and evaluating the data (Kiselakova et al., 2020). They provide some information on whether the planning process should be changed. They also help decide which issues are most crucial to focus on.

Dianxin Ciano Company will utilize fundamental management and planning techniques to map, classify, and examine performance information on sales. These help the company determine whether or not it needs to alter its strategy development procedure. They aid in determining which factors are most important to address.

Current Facility Location

The current site of the facility was evaluated with the using of the following factors:

  • Business area-The presence of a comparable corporate organization is also helpful during the facility establishment process.
  • Availability of skilled labour-Aside from the physical attributes of a potential site, the availability of a suitable labour force is also an important consideration.
  • Customer proximity-Since it affects both transportation costs and how long it takes to get to customers, proximity to them is a key metric to include in any business economics analysis.
  • Supply chain size-The ease of access to the supply chain was a major factor in the assessment..
  • Environmental policy-Since rising globalization has so many dire consequences for countries, environmental policies are also a crucial factor in facility placement research.

If any of the aforementioned criteria are impossible to fulfil at the current site, then it is clear that a move is necessary.

Three-step Procedure to Determine a New Location

Hazard: It involves determining a situation in which harm such as fire and pollution could be done to people, things, or the environment.

Risk: the process of determining the possibility or probability that a hazard may result in harm to persons, property, or the environment.

Control: A control is a system or a process that reduces the likelihood that the indicated risk will materialize and so safeguards people, property, or the ecosystem.

Therefore, the new location should be strategically placed to ensure easy client access in light of the abovementioned procedures. The new location should also have few risks to persons, property, or the environment.

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Capacity Planning and Facility Location For the New Location

Long-term capacity planning typically addresses strategic issues regarding the main manufacturing facilities of the Dianxin Ciano Company. As a result, the new factory should be able to fulfil electronic component orders promptly.

Capacity planning in the short term involves challenges with scheduling, labour shifts, and balancing efforts to strengthen for the new location.

Short-term (daily, weekly, or quarterly), medium-term (more than one year), and long-term are the three main ideas that are included in capacity planning and new location planning (sustainability).

Key Element in the Work System Elements

Designing a work system presupposes that the system under study is one in which humans and/or machines collaborate to create goods and services for sale to stakeholders both inside and outside the Dianxin Ciano Company.

The work system approach for comprehending systems combines a static picture of an existing (or intended) system in use with a dynamic view of how a system changes over time as a result of deliberate modification and unintentional adaptation.

Four components make up the work system: technology, the operations and pursuits information and related stakeholders.

Techniques and methods that emphasize business perspectives and issues should see such a system as a socio-technical system and concentrate on ways to boost its competitive advantage of that system.

Work System Elements Continuation

There are five other components necessary for even a superficial comprehension of the workings, context, and meaning of any given work system.

The purpose of any business system should be wider than meeting its operational requirements.

Assumptions about future needs are made. As a subset of the broader category of work systems, information systems are solely concerned with handling data.

All work systems are not necessarily sociotechnical, even though this is the default assumption given that all work systems contain social and technical components.

While the default assumption applies to most systems, it does include exceptions for purely social (i.e., lacking any significant technical components) or purely technical (containing no human participants).

By allowing for edge cases, sociotechnical systems can be broken down into constituent parts for analysis without assuming that each subsystem is entirely social or technical.

Benefits of Work System Design

Information regarding the methods an individual could use to achieve the task at hand can be gleaned from the architecture of the corresponding work system (Sutton et al., 2020).

It is useful for managers because it makes it easier to delegate tasks.

Coordination between participants, the market, and the government also plays a role in increasing the success rate.

The efficient layout of work also lessens the danger of messing up a job.

Phases of Project Life Cycles

There are four phases in the project life cycle.

Initiation- Initiation occurs at the beginning of the project life cycle. During this stage, users will determine the goals of the project and the strategy that will be used to achieve them.

Planning- The tasks that will be performed during the life of the project must be mapped out and assigned during the planning stage.

Controlling and Execution- Making sure everything is properly controlled and carried out is the most important part of the execution phase.

Closure-Projects ultimately end when they are closed. The project manager is responsible for ensuring everything is wrapped up correctly during this phase.

Benefits of Project Life Cycles

It offers a systematic strategy for completing the task. By this, the entire project team can see how things are going and whether or not there are any problems with the deliverable.

Provides a framework for the project that is visible and understood by all project members; this facilitates communication and helps define roles within the project organization.

As an example, the Idea Stage would include everything up until the business case is created, allowing the project manager to clearly relate progress to each step and acknowledge the completion of each phase.

The project lifecycle’s several stages provide insight into the development of the project and the ability to pinpoint areas that require more focus at certain points in time.

The schedule will specify dates for both the Project Evaluation Review and the Gate Reviews, allowing the project manager to prepare for them accordingly.

Essentials Elements of Project Management

Initiate-Since it specifies the project’s scope, participants, and outputs, it grants approval for the project to move forward to the next phase.

Plan-The optimal course of action that will aid in achieving the project’s goals is defined during the planning procedures (Sutton et al., 2020). It also includes two crucial concepts: the process connected to aiding the planning activities (which include the planning of scope, the development of a timetable, the planning of resources, and the creation of a budget) (acquisition of staff and identification of risk).

Execute-Explains how people and materials will be coordinated to carry out the project’s goals.

Monitor and Control-The purpose of this phase is to manage the potential for harm and to record accurate results.

Close-This feature operates on the same principle as the other major parts, such as the closing of a contract.

Benefits of Project Management

Projects are prioritized based on the organization’s needs and wants, with the ultimate goal of enhancing the company’s market viability. If the project is successful, the organization’s capabilities will increase, which will aid in the accomplishment of the goals that motivated its adoption. Due to the substantial financial investment required for any project, project management is essential for proving the project’s viability. Without the involvement of project management, the organization may not be able to achieve its goals.

Implementation of Change process

To rectify the error, it is necessary to consider the potential impact of a modification to the project’s human, technological, process, client, and monetary resources.

Methods for better project management include the process management cycle, a high-level overview of process mapping, and the determination and implementation of improvements.

Methods and tools overview, problem prioritization, schedule adjustments, and project management are all part of a well-thought-out plan for implementing a transformation.

After errors have been uncovered, the company should revise its current project management procedure so that it can continue to reap the project’s intended benefits without compromising on the project’s overall scope.

Step Involved In PERT/CPM

Critical Path Method (CPM) and Project Evaluation Review Technique (PERT) are scheduling strategies that are used to plan, schedule, budget, and manage the numerous project-related tasks.

Step Involved In PERT/CPM Continuation

Critical Path Method (CPM) and Project Evaluation Review Technique (PERT) are scheduling strategies that are used to plan, schedule, budget, and manage the numerous project-related tasks.

References

Kiselakova, D., Gallo, P., Cabinova, V., Onuferova, E., & Hairul, H. (2020). . Polish Journal of Management Studies, 21(2), 195–209. Web.

Sutton, R. T., Pincock, D., Baumgart, D. C., Sadowski, D. C., Fedorak, R. N., & Kroeker, K. I. (2020). . Npj Digital Medicine, 3(1). Web.

Tanizaki, T., Hoshino, T., Shimmura, T., & Takenaka, T. (2019). . Procedia CIRP, 79, 679–683. Web.

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IvyPanda. (2024) 'The Dianxin Ciano Company: Total Quality Management'. 15 March.

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IvyPanda. 2024. "The Dianxin Ciano Company: Total Quality Management." March 15, 2024. https://ivypanda.com/essays/the-dianxin-ciano-company-total-quality-management/.

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IvyPanda. "The Dianxin Ciano Company: Total Quality Management." March 15, 2024. https://ivypanda.com/essays/the-dianxin-ciano-company-total-quality-management/.

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