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The Malcolm Baldrige National Quality Award Essay

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Updated: Jun 27th, 2020

The Malcolm Baldrige National Quality Award

Malcolm Baldrige National Quality Award is an award given to both the public and private sector players who have shown excellence in their work through creativity, innovativeness and the ability to bring positive transformation within a given industry in the United States. This award is not meant for individuals but organization. The award focuses on organizations that have shown an outstanding performance and ability to offer the market a new approach of managing the business within a specified industry.

The president of the United States always gives the award to firms that have shown outstanding performance in their line of duty, and who strategy is believed to be positively transformational. The award is given to both the private and public sector players, for profit and not for profit organizations, or any other organization falling under a given industry within the United States.

The award is given as a sign that the government of the United States has recognized the effort made by the organization in managing the current trends in the business world. Heaphy and Gruska (1995) say that the National Institute of Standards and Technology manage this award. This is an agency of the United States Department of Commerce (Heaphy and Gruska, 1995). Malcolm Baldrige National Quality Improvement Act of 1987 established the award in 1987 (United Nations, 2007). It was named Malcolm Baldrige in honor of the former United States secretary of commerce, Malcolm Baldrige who died in an accident. He was known for his excellence in work, and his insistence on excellence in every single activity one does.

The Similarities and Differences between MBNA and Dubai Government Excellence Award

The Dubai Government Excellence Award is an award for public institutions meant to recognize their hard work in developing the society and the country in general. It is a coveted award given only to those firms that have shown excellence in their respective fields. It is only for those firms, which have outsmarted other industry players within the country would qualify as winners of the award. The leader of this country always gives the award, Shaikh Muhammad bin Rashid Al Maktoum. This award has several similarities and differences from the Malcolm Baldrige National Quality Award.

The similarities between the two awards are quite a number. The first and most important similarity is that the award is meant for entities that have shown excellence in their respective places of work.

It is a form of appreciation to the winners and a gesture that the government recognizes their hard work in bringing positive change to the society. The head of state, which is the highest office in the country, always give both awards. Both awards are given annually based on the performance of that year. Despite this, there are several differences. The first difference is that MBNA is for both public and private sectors, while the Dubai Government Excellence Award is only meant for public institutions and officers. It is also important to note that MBNA is awarded only to institutions, while Dubai Government Excellence Award can be awarded to individuals.

Importance of the Awards in Building a Sustained Performance Excellence in an Organization

The awards are very important in building sustained performance excellence within the country. The awards are meant to motivate workers and make them feel that their heroic deeds are recognized by the state. Given that, heads of state give the awards. They will feel honored and will be determined to continue offering quality service. Other organizations and individuals would also work hard to achieve the award. This will sustain quality performance within the country.

References

Heaphy, M., & Gruska, G. (1995). The Malcolm Baldrige National quality award: A yardstick for quality growth. Reading: Addison-Wesley. Web.

United Nations. (2007). Innovations in governance in the Middle East, North Africa, and Western Balkans: Making governments work better in the Mediterranean region. New York: United Nations. Web.

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IvyPanda. 2020. "The Malcolm Baldrige National Quality Award." June 27, 2020. https://ivypanda.com/essays/the-malcolm-baldrige-national-quality-award/.

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IvyPanda. (2020) 'The Malcolm Baldrige National Quality Award'. 27 June.

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