Athenahealth Company: Healthcare System Management Essay

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Company

Todd Park and Jonathan bush were pivotal in the formation of Athenahealth in 1997. The success of the company is, however, attributed to the effort of hired consultants from other companies. Training medical claims underwriters in the country were the primary vision of the company. This proved futile due to the nature of the healthcare environment and forced the company to diversify into software development (Udell, 28). This software enhances practice management services by physicians through the provision of an an-easy-to-use interface. After a series of frustrating failures, the company reinvented itself to focus on software products for healthcare facilities in the United States (Udell, 29).

Missions and visions of Athenahealth

As stated in the mission statement of Athenahealth, the company endeavors to be the most trusted service provider in the healthcare sector. According to the chairman of the company, innovative technology and the commitment of the people enabled the company to provide crucial assistance to physicians. Athenahealth envisions an institution with a strong foundation and the ability to offer support services to physicians across the country and beyond (Adler-Milstein and Robert, 351).

Objectives of Athenahealth

Athenahealth seeks to provide high quality, state of the art electronic health record software to hospitals in the country. It also endeavors to enhance the management and leadership abilities of physicians and healthcare professionals through quality training opportunities. Finally, the company seeks to provide a connection between the physicians and the patients to enhance service delivery (Udell, 27).

Issues facing Athenahealth

Despite the progress made by the company in the provision of the management healthcare system to healthcare facilities, it has faced a number of challenges. The inability of hospitals to upgrade their information technology systems limits the company’s entry into new markets. The Einhorn saga also affected the reputation of the company after it was implicated (Gold, 358).

Works Cited

Adler-Milstein, Julia, and Robert Huckman. “The Impact Of Electronic Health Record Use On Physician Productivity.” American Journal of Managed Care 19.1 (2013): 345-352. Print.

Udell, Melody. “10 Minutes with Rob Cosinuke.” Marketing Health Services 34.3 (2014): 28-31. Print.

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