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Broadway Training Partners Case Study

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Updated: Jul 9th, 2019

Introduction

Broad way training partners is an incredibly well established corporation in the corporate market. It offers several training courses including management skills, technical skills and executive training.

As a result of the steady gain in the number of clients, broadway Training Partners has decided to develop new training centre to accommodate this rise in the number of clients. This is a course that is aimed at achieving the partners’ goal of becoming the number one corporate training provider. As such, the formulated milestones have been set at a high figure so as create a feeling of urgency, and push the concerned parties towards success.

Background of the project

This paper discusses the technology component for the new training centre. In addition, it is essential that covering of the actual technology used in the established training facilities, as well as assist in managing the new training centre.

This includes all the training software, hardware, network, infrastructure and security solutions. The design of the training centre must fit management training, technical training and executive training. In addition, wireless connection to all rooms is a mandatory.

This enables internet surfing in every training room. The maximum number of participants in a technical training course will be 20, in a management training course will be 15 and in an executive training course 10. Software is required for Remote Management in Teaching Rooms, Course Development, Content Management, Training Bookings, and any other areas identified.

The project’s Measureable Organization Value (MOV)

When the BTP project is successfully completed, will have a greater positive impact to the organization. This is because it will have accommodated the rising number of clients as well as avoiding congestion.

However, since there is an IT investment, measurability of MOV becomes extremely difficult since most benefits from IT investments are “soft” and naturally immeasurable. For that matter, it is necessary to understand that the project has an excellent MOV after completion. Consequently, the project has turnover expected to be a third of the total budget monthly.

A clear assessment of every feature involved in the project and scrutiny of its impact on the MOV is paramount. Exclusion of any feature that tends not to increase the MOV from the inclusion into the entire project becomes necessary. This procedure is extremely significant in ensuring that the MOV of the project meets the expected value. This project’s MOV is expected to be high and profiting.

Project stakeholders

The table below identifies the key stakeholders for the BTP project;

Table 2: Project stakeholders

Name Position Email Address Cell Phone
John Mezes Chief Executive Officer (CEO) [email protected] 155778083
Andrew Jones Chief Financial Officer (CFO) [email protected] 155776473
Nancy Locust GM-Training [email protected] 155779684
Crazy Annjoy Chief Information Officer (CIO) [email protected] 155775647
Peter Martins Group Manager (GM) -customer service [email protected] 155778590
Alice Kind Group Manager GM-Sales and Marketing [email protected] 155779443

Scope of the Project

The project charter provides the scheme for Broadway Training Partners project and gives the direction for the BTP project from starting point to the end.

In-scope Items

  • Create an IT architecture plan for the project.
  • Acquire and set up database of BTP.
  • Establish technical requirements of BTP project.
  • Establish the commercial requirements of BTP project.
  • Establish the transfer of original business data to the new facility.
  • Develop and execute the necessities of technical components of BTP project.
  • Determine the software development of BTP project requirement.
  • Purchase and install hardware under a request for proposal process.
  • Purchase and install network infrastructure under a request for proposal process.

Out-of-scope Items

  • Purchase and install security solution under a request for proposal process.
  • Build, test, and evaluate a pilot version of BTP project.
  • Train the staff to use the new BTP system.
  • Test and evaluate the new BTP system.
  • Implement and validate the new BTP system.

In terms of expenditure, the project has an estimated budget allocated of $A12 million and broken down as per the estimated expenditure below:

Table 3: Estimated budget

Suggested component $A (millions)
Software (purchase and implementation) 1.6
Database management systems 0.8
Hardware and network infrastructure 1.9
Security components 0.5
Migration and existing business applications 1.78
Migration of existing business data 1.62
Project staff costs (BTP staff only) 1.4
Training centre refurbishment 2.00
Contingency 0.4
Training (BTP staff) 1.6
Total 12

This estimated budget expected to accomplish the project comes under proper management by the project team to ensure no mismanagement of funds throughout the project life. This ensures little financial crisis during the project period.

Furthermore, the project operation follows some protocol. This is to say that, operations are carried out according to some laid down rules of operation.

Chain of command from senior project managers down the authority is the respected order. In this way, roles and responsibilities in the project performance do not mix up hence efficient performance.

Key Findings

The BTP project must be completed by the end of May 2013 within the allocated budget of $A 12 million.

Key Issues and Impacts

The significant issues in this BTP project are the failure to successfully complete this project within the specified time and budget. Another issue in this BTP project is providing staff with the lack of skills and training that will affect this project, especially in the handling of the software requirements and the transfer of the original business data.

Recommendations

It is recommended that the project charter should be signed to be able to start the project and deliver it on the estimated time. Then, we can move to the next project planning phase.

Work Breakdown Structure (WBS)

Table4: The WBS for BTP project.

1st Level 2ndLevel 3rdLevel
BTP Create IT architecture plan of BTP project.
  1. Create the software architecture plan.
  2. Create the hardware architecture plan.
  3. Create the network infrastructure plan.
  4. Create the security plan.
  5. Develop and arrange system plan.
  6. Deliverable*: IT architecture plan completed.
Purchase and install database of BTP project.
  1. Purchase the database.
  2. Install the new database.
  3. Test and check the database.
  4. Find and approve the changes.
  5. Execute the changes.
  6. Deliverable*: The database phase completed.
Determine technical and business requirements of BTP project.
  1. Identify technical requirements.
  2. Identify business requirements.
  3. Deliverable*: The requirement phase is completed.
Develop and implement the requirements of Digital Rights Management (DRM) design of BTP project.
  1. Determine a method of the Digital Rights Management design of BTP.
  2. Implement the DRM design of BTP
  3. Test the design.
  4. Find the changes.
  5. Execute the changes.
  6. Deliverable*: The design phase is completed.
Determine the software development of BTP project requirement.
  1. Identify the software requirements.
  2. Obtain a recommendation on whether software
  3. Development will be undertaken in-house or outsourced.
  4. Deliverable*: The software development completed.
Purchase and install hardware under a request for proposal process.
  1. Determine different selection of hardware module.
  2. Examine each selection criteria.
  3. Compare each of them with the system criteria.
  4. Select the best criteria with the system.
  5. Buy the hardware module.
  6. Deliverable*: The purchased phase is completed.
Purchase and install network infrastructure under a request for proposal process.
  1. Determine different selection of network infrastructure.
  2. Examine each selection criteria.
  3. Compare each of them with the system criteria.
  4. Buy the suitable infrastructure criteria.
  5. Deliverable*: The network infrastructure is completed
Purchase and install security solution under a request for proposal process.
  1. Identify the security requirement of the system.
  2. Determine selection criteria of security.
  3. Buy the suitable criteria of the security.
  4. Install security programming.
  5. Deliverable*: The security solution completed.
Build, test, and evaluate a pilot version of BTP project.
  1. Determine the pilot version.
  2. Develop the pilot test.
  3. Arrange and schedule pilot test.
  4. Test the pilot version.
  5. Observe the test.
  6. Collect the feedback.
  7. Update the new changes.
  8. Deliverable*: The pilot version is completed.
Train staff on how to use the new BTP system.
  1. Create a training plan.
  2. Define training requirements.
  3. Schedule the training plan.
  4. Determine the place for training.
  5. Prepare the training facilities and equipment.
  6. Deliverable*: The training staff to use the new system is completed.
Test and evaluate the new BTP system.
  1. Create a test plan.
  2. Schedule the test plan.
  3. Develop the test plan.
  4. Run the test plan.
  5. Observe the result.
  6. Collect the feedback and the output.
  7. Review the new changes.
  8. Update the changes.
  9. Deliverable*: The test phase is completed.
Implement and validate the new BTP system.
  1. Install the software, hardware and security of the system.
  2. Verify the system and the software installation.
  3. Validate the new system and software.
  4. Deliverable*: The implementation and installation of the new system is completed.

Project’s Success Criteria

The success of the project entirely depends on accuracy, determination, hard work, efficiency and effectiveness of all the stakeholders in the entire project life. The cooperation of the participants at every stage of the project matters a lot.

Commitment of each person towards his or her responsibilities is a contribution to the successful completion of the project. This ensures achievement of the common without any difficulty. It also ensures the attainment of final quality results that are acceptable for use. Furthermore, this cooperation among stakeholders ensures the achievement of both short term and long-term goals of the project.

However, some established conditions are signed between the BTP and the project managers. In connection, lack of strict penalties would lead to laxity among the concerned parties; thereby, resulting in less productivity than would have been achieved.

Finally, allocation of funds to any arising need, proper selection of quality products such as the security solutions, software and hardware requirements, proper network infrastructure and thorough training of the BTP staff will deliver the project’s success.

As a result of the steady gain in the number of clients, broadway Training Partners has decided to develop new training centre to accommodate this rise in the number of clients. On completion of the project, customer awareness is of much importance. This allows the customers know about the new facility and its availability hence customer turn up and thus success of the project.

Furthermore, the project operation follows some protocol. This is to say that, operations are carried out according to some laid down rules of operation. Chain of command from senior project managers down the authority is the respected order.

In this way, roles and responsibilities in the project performance do not mix up hence efficient performance. The success criterion assessment is as to whether the project is accomplished by May 2013 and whether the training team is ready by June 2013. This is a course aimed at achieving the partners’ goal of becoming the number one corporate training provider.

Conclusions and Recommendations

Before the project commences, it is recommended that the project charter should be signed to be able to start the project and deliver it on the estimated time. After that, we can move to the next project-planning phase and define all the project deliverables, as well as the target deadline to be met.

Wireless internet may seem less efficient than cabled internet connection; however, this may not necessarily be the case. The planning process is straightforward and is expected to give positive results within a short span of time. Therefore, it is recommended that the project charter should be signed to be able to start the project and deliver it on the estimated time. Then, we can move to the next project planning phase.

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IvyPanda. "Broadway Training Partners." July 9, 2019. https://ivypanda.com/essays/broadway-training-partners/.

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IvyPanda. 2019. "Broadway Training Partners." July 9, 2019. https://ivypanda.com/essays/broadway-training-partners/.

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IvyPanda. (2019) 'Broadway Training Partners'. 9 July.

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