Introduction
The ongoing pandemic has affected critical operations among profit-making entities worldwide. Gainesville has been instrumental in implementing vital guidelines and regulations against the virus spread (“City of Gainesville,” 2020). Nevertheless, this discussion presents a business operating policy for reopening Tiger Coffee & Juice Bar. As the entity’s sole owner, it is objective to remain consistent and relevant with city guidelines issued by Governor Brain Kemp for curbing the spread. An effective Covid-19 operational policy entails the health protection and the safety of employees and customers as critical stakeholders of Tiger Coffee & Juice Bar.
Policy Statements
Sanitation Requirements (Covid-19TCJ01)
Ensuring well-being among employees will be fundamental for reopening plans among businesses. Cashiers, bakers, baristas, and servers will be expected to meet sanitation standards issued by the Center for Disease Control (CDC), and the state governor (“CDC releases resources,” 2020). Ideally, the operating policy requires workers to ensure strict hygiene and social distancing practices for safe operating Tiger Coffee & Juice Bar. The policy will also reschedule working shifts with varying timelines for employees to comply with operational deadlines from 8 a.m. to 5 p.m. The enterprise will improve and increase hand-washing stations positioned strategically for different employees. Significant considerations will be made on food preparation procedures and hygiene standards stipulated earlier by the CDC against virus. Employees will be operating from new working stations which adhere to guidelines issued by the state of Georgia (“Officials confirm two cases,” 2020). The same transformation will affect how visiting clients form queues while waiting for services.
Seating Arrangement (Covid-19TCJ02)
Additionally, the new operating policy is intended to protect and ensure customers’ health safety during Covid-19. Gainesville enables Georgia’s governor to achieve a strong and reliable economic response for business entities. Most importantly, public members in the state will adhere to the two-meter space regulation for social distancing for safety needs (“City of Gainesville,” 2020). The new firm’s operating policy will reposition seating arrangements of visiting clients. As highlighted before, employees such as cashier and baristas will operate from new workstations to avoid direct person-to-person contact while on duty. Face coverings will be mandatory for the professionals to ensure that clients are also protected from the virus (“Officials confirm two cases,” 2020). The same approach will be applied during delivery of beverage to waiting clients visiting the restaurants and those ordering from home.
Mode of Payment (Covid-19TCJ03)
The business policy guiding financial operations at the fast-food firm recommends cashless payments from clients. The CDC has noted that the exchange of notes and coins contributes significantly to the spread of Covid-19 (“City of Gainesville,” 2020). Tiger Coffee & Juice Bar encourages the customers to continue using prepaid cards and e-wallets for making payments. High hygiene standards on sharable resources will also help protect cashiers and clients against the pandemic (“City of Gainesville,” 2020). Individuals, both employees and customers, will be digitally notified of potential contact with persons with the virus.
Disciplinary Action against Non-Compliance (Covid-19TCJ04)
Furthermore, individuals violating the operating policy will face disciplinary action from the firm’s administration. For instance, potential clients ignoring frequent hand-washing will be prevented from entering the premises. Employees will be warned and suspended if they are risking colleagues’ and clients’ health safety to ignore social distance rules (“City of Gainesville,” 2020). Disciplinary action against non-compliance will ensure accurate and reliable response by Georgia’s state to the pandemic.
Definitions
- Sanitation requirements. These include hand washing and business hygiene standards stipulated by the CDC for both employees and visiting clients.
- Seating arrangement. It includes social distance requirements which guide and regulate person-to-person contact between key stakeholders within the firm’s premises.
- Cashless payment. The process entails the use of credit/debit cards, online, and wire transfers.
- Disciplinary action. It entails repercussions of defying social distancing and ignorance on face covering.
- Policy non-compliance. It includes individual actions of employees going against stipulated terms in the Business Pandemic Operating Policy (Covid-19TCJ02).
References
CDC releases resources to assist states to open. (2020). Center for Disease Control and Prevention. Web.
City of Gainesville COVID-19 updates. (2020). The official site of Gainesville, Georgia. Web.
Officials confirm two cases of COVID-19 in Georgia. (2020). An Official website of the State of Georgia. Web.