Having been established on 15th February 2011, XYZ airline has the responsibility of serving its customers well. The mission is quality service with a substantial continuity in its endeavor. As a manager in the HR department, I have the responsibility to prepare a staffing plan. This plan outlines the number of employees to recruit; the skills required, experience, the procedure of interview, and how to continue developing skills on the employees to remain competitive in the ever turbulent market.
To achieve a sound staffing plan, XYZ airline requires skills, which would be described in the job descriptions. In the job description, there are responsibilities, duties, and tasks required for a specified job opening. As this is the case, the company would be bound to its job description. This specifies the legal attribute in the sense that once an employee accepts the criteria (skills, responsibilities, and tasks) then they would apply for the job. If accepted in the company, employees would abide by the rules and policies of the company (Bechet, 2008).
The company is an equal employer. The job would be advertised so that all eligible job seekers are given the chance to apply for the positions. Skills that the job requires would be checked properly before the interview so that a proper match to the job description would be realized. Canvassing is not allowed. If a prospective employee canvas, there would be legal action and automatic disqualification.
In Gerhart, Hollenbeck, Noe, & Wright (2007), for a company to start its operations, there are diverse things to be considered, ranging from skills, responsibilities, and tasks. The XYZ airline company would wish to recruit staff that works in several departments; manufacturing, operations, customer service, distribution, marketing, and accounting. To get qualified candidates, there is an outline of the skills required on every job, the procedure of application, the interview process, and how feedback to the successful candidates would be achieved. The successful employee would sign a K-24 form that stipulates the terms of employment, payment, and task to be performed.
Job Description and Skills Required
The following table outlines the details of a job opening at the XYZ Company, the skills required, the number of employees required, and the date that the job would commence. This is the table that the company would follow in the advertisement of job Opportunities.
Accounting
- Essential or Minimum Requirements: University degree in Commerce – Finance or accounting option & relevant accounting qualifications – CPA finalist or ACCA
- Main Responsibilities: Ensure all the financial transactions and payments are conducted and recorded professionally and ensure that all accounting and financial records are up to date.
- Skills: Planning, Accuracy of data, know computer (SPPS and MS Excel).Work under pressure, and meet deadlines. Fluent in written & spoken English Good interpersonal and communication skills and good writing and presentation skills.
Operations
- Essential or Minimum Requirements:Bachelor’s Degree in Commerce (Operations Management) or in engineering At least 5 years experience in Leading Operation Practice At least 4 years experience in Accounting &Financial Concepts
- Main Responsibilities:Improve the daily Operations of the airline. Prove effective remote management skills.
- Skills: Good communication and presentation skills are essential. English: Fluent
Customer service
- Essential or Minimum Requirements: Bachelor’s degree in Customer care
- Main Responsibilities: Respond to clients’ questions. Have a principled approach to dealing with customers instance by instance.
- Skills: Have strong negotiation and personal skills.
Manufacturing
- Essential or Minimum Requirements:have Bachelor’s Degree in Business or Technical discipline.
- Main Responsibilities: to organize a well planning of manufacturing processes. Organization of effective operations in the company.
- Skills: Utilize the right management skills to assist in a reduction of manufacturing cost.
Procurement/Distribution
- Essential or Minimum Requirements: Bachelor’s degree in commerce (Procurement and Supply Chain Management)
- Main Responsibilities:Enhance the Airline’s competitiveness through an establishment of an environment that has continued flow of services and goods in the company. The goods should be of good quali.
- Skills:Working in detail to effectively and efficiently identify, select and develop reliable, responsive supplier base, which is competent, has the capacity and committed to fulfilling all the day-to-day need of the user department(s).
Marketing
- Essential or Minimum Requirements: Degree in Marketing.
- Main Responsibilities: Help in the advertising of the airline company and selling the company’s products in the market.
- Skills: Ensuring that cost is kept to a minimum by variety reduction, economical lot sizes, providing both internal and external customers with the required service levels in terms of quantity, quality and order fill rate, thus protection against lead time uncertainties.
Interview & Conclusion
After receiving applications, candidates who qualify would be contacted for an interview. The ones who prove their skills in the panel and passes the exams would be considered. They would be contacted and advised to report on specified dates for orientation and training purposes. In the company’s continuity process, there would be training on several occasions.
References
Bechet, P. (2008). Strategic Staffing: A Comprehensive System for Effective Workforce Planning. New York: AMACOM Div American Mgmt Assn.
Gerhart, B., Hollenbeck, J., Noe, R. & Wright, P. (2007). Fundamentals of Human Resource Management. New York: The McGraw-Hill Companies, Inc.