The computers at our organization have been giving us problems, the problems we have been experiencing with our computers have made us to look for a solution and we had to look for a better computer model. There are a number of things I had to consider when deciding on which model to purchase. I have taken into account the practicality of usage of the computers, durability, attractiveness, maintenance services and the worldwide reputations as well. I finally decided on the Dell because it has a good temperature control system and virus security which is excellent for the work our organization is involved in.
Introduction
In a company which employs many people, there a number of issues which affect the performance of the workers and therefore contribute towards improving the morale of the employees for the job they may be doing. Apart from the salaries they are given, the other factors that affects the employee’s performance is the work condition. This may be in terms of the equipment they use for the job, that is how efficient, effective, how good are they for doing the job. Currently in our department we have been using some computers which have had problems of overheating and shutting down anyhow. This problem of overheating has really taken away our morale due to the many problems this usually cause for us as we usually lose data when this happens. This made me to look into and compare the different models of computers which can be good for the kind of work we do. I did this by making comparisons of features of the models from different manufacturers.
The main Factors that I considered when looking for the models to buy are:
After going through the websites of different computer manufacturers and sending enquiries as to the features of their computers, I decided to pick on Dell (XPS ONE) due to:
- Practicality of computer- The Apple, though uses a different operating system from windows and is not so wisely used, and the users would need new training to use it, has proven to be more user friendly. Dell, like HP use the popular windows. Apart from this, Apple’s and Dell’s security against viruses is much better. This is excellent for the company.
- Computers Longevity and aesthetics– the Dell is a long lasting and strong computer. Its monitor and Central Processing Unit comes in various sleek attractive shapes and colors.
- Service Availability- it is easy to get the replaceable parts for it since it is very popular. Apart from this there is excellent customer service hotline, online services, remote diagnostics and online customer feedback base.
- Reputation- Dell and Apple computers have a solid international reputation. This has been built due to the excellent services they give their customers.
- Costs- in comparison to the costs of the other computers in terms of purchase and transport to our premises, the software and hardware update, Apple will cost the company more than the other computers, followed by Dell. This is due to its excellent features.
Conclusions and Recommendations
After comparing all the computers, I found out that some customers have been dissatisfied with the HP computer even though it has a very low price. Considering that our work is very important, we would not want to reduce its quality and efficiency so we would not risk anything with the HP. The Dell and the Apple on the other on the other hand basically have similar qualities and capabilities. The deciding factor therefore is the cost. Apple is more expensive than Dell and since we need many computers, I think it will be better to purchase the Dell (XPS ONE) because it has good virus protection and excellent temperature control which are perfect qualities for long hours office use.
The report is based on the report already presented by the customer.