In my organization, I will implement some techniques to ensure that messages are received and understood as intended. It will be essential that I attract the receiver’s understanding of every communication initiated. Concerning this, I must ensure that my messages are clear to the receiver. Equally, I would be responsible for assisting the receiver in responding. The wording of my messages or verbal communications should encourage the receiver to respond. When communicating through written messages, I will enhance response by posing questions and attaching reply envelopes. Above all, I must inform my receivers that their replies should be positive, negative, or neutral. My third technique will be to enhance a favorable relationship. To achieve this, the receiver and I must communicate positively, personally, and professionally. As a sender, I must take the chief responsibility to come up and enhance a favorable relationship. I can achieve this by emphasizing the receiver’s attention and by use of encouraging wordings.
During my communication process, the receiver may not appropriately understand my messages. Individual differences, situational features, and transmission challenges will be responsible for these issues (Baack, 2008). Age, personalities, exclusive language, gender, and educational level, are some of the examples of individual differences that will act as barriers to communication. Examples of situational factors that may arise include anger, sadness, envy, romantic feelings, settings, and personal attitudes and values. Transmission challenges may include language, slang, technical terminology, and disabilities (Baack, 2008). To reduce the above challenges, I must be aware of the barriers, be empathetic, pay careful attention to communication cues, and always verify with the receiver that I have understood his or her response. For example, when communicating with discontented employees I should let them know that I can relate to their feelings. Through this, I will be able to attract their attention before communicating.
Intercultural Communication Competence
It is important for everyone to attain a definite level of intercultural communication competence. With the increasing effects of globalization, organizations now appreciate the significance of intercultural competence. Studies indicate that intercultural knowledge is a chief contributor to future companies’ accomplishments (Eckert, 2006). Equally, comprehensive knowledge of cultural diversity is important for any person with career ambitions of working in this innovative inter-reliant, cosmopolitan, and multicultural world (Baack, 2008). Therefore, it is apparent that individuals must attain a definite level of intercultural communication to be of value to these organizations.
On an individual basis, enhanced intercultural communication competence would be beneficial. It would enable a person to mingle and relate to other persons of diverse cultures with ease. With these abilities, an individual can seize on endless opportunities that exist at the international market level (Eckert, 2006). With respect to professionalism, enhanced intercultural communication competence can still be beneficial. For example, marketing experts will appreciate this knowledge in a number of ways. It will offer them numerous prospects of distributing goods and services for many foreign markets. As such, an understanding of the culture of the preferred market is very important for any business to thrive. Equally, this knowledge will enable professionals to attain a number of new personal skills. Consequently, an organization can benefit from appreciating the significance of this knowledge. Academically, this knowledge will be of benefit to international students. For instance, a number of international students find it hard to relate to students with diverse cultures. However, with sound knowledge of intercultural communication competence, such challenges can be overcome. Similarly, this knowledge will enable students to learn and appreciate other international languages.
References
Baack, D. (2008).The Interpersonal Communication Process. Harlow: Pearson.
Eckert, S. (2006). Intercultural communication. Mason, Ohio: Thomson/South-Western.