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Samsung Electronics Co.’s Quality Production Study Report

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Updated: Aug 2nd, 2021

Executive summary

This report provides credible information regarding quality provisions in Samsung Corporation. This organization manufactures and sells electronic products. It is important to adopt ‘quality electronic production techniques’ due to the sensitive nature of electronic gadgets. This forms the proposed program of this report. Samsung Corporation has various subsidiary units and assembly plants globally.

It manufactures electronic commodities including TV sets, LCD, computers, smartphones, and semiconductor chip equipment. The company has maintained its market dominance and was recognized as the global largest IT producer in 2009. Presently, the company faces stiff competition from other rivals; this has threatened its performance negatively. Accordingly, Samsung has registered low ratings on scientific, environmental, and social ratings despite credible advancements in technologies. Its score is below 10 according to the rating executed by GoodGuide (2012).

The methodology I developed helped to promote the success of this study. Initially, I developed a topic that identifies quality electronic production techniques in the company. A credible investigative technique was adopted where the purposive information gathering method was applied. Additionally, this report proposes the facilitation of Samsung Corporation’s growth and advancement in its competitiveness.

It also identifies quality parameters that should be integrated into the electronic processing and assembling system. Concurrently, the paper covers the establishment of quality aspects to ensure that the concerned products are of outright quality. To ensure that the report serves its purpose adequately and accurately, a comprehensive study was undertaken based on the topic. The study facilitated the provision of analyzed and authentic information that holds relevance.

Secondary techniques were used to aid in data gathering. Findings unveiled that the adoption of quality electronic production techniques is crucial in advancing people’s lifestyles. Analytically, the effective production of quality electronics requires proper planning and the use of non-defective materials. This is to; minimize possible operating defects that can impede an individual’s productive capacity and social integration (Lehman et al, 2010). It is recommendable for Samsung to implement quality electronic manufacturing techniques.

Introduction

This report will address growth-oriented and credible performance issues established to steer the production of electronic facilities (with functional value) in Samsung Corporation. Based on the executed research, this report will incorporate the identified problem, methodology used, results, analysis, and recommendations that can be adopted by the company to enhance its quality provisions.

The discussions will be based on the diverse subheadings set to improve service delivery in Samsung Company. It will be useful to use secondary data in this report based on their validity and relevancy in the provisions of quality improvement. The results depict the information as presented by the electronic data on the topic under discussion and the analyzed information from the secondary resources. Analytical aspects used in this study provided credible information on quality provisions in Samsung Corporation.

Consequently, recommendations will incorporate the proposals to be put in place to advance and eradicate possible defects that may compromise the quality of electronic items. It is imperative to agree that Samsung Corporation endeavors to grasp considerable market share globally; nonetheless, this can be achieved fully through establishment, ratification, and embracement to quality production processes.

Problem

According to GoodGuide (2012), the ratings of electronic and Smartphone institutions, especially Samsung (a Korean-based corporation) indicate low-performance rates. Samsung has registered low ratings on scientific, environmental, and social ratings despite credible advancements in technologies. It is required to score 10 out of the possible 10 due to the sensitive nature of its business. This is due to the production of items that do not entirely match the functional specifications required by consumers.

This has been hindering its performance in various aspects. Consequently, it has called for the need to present a report on the imperativeness of adopting quality techniques of manufacturing excellent software(s). The information is set to streamline operations at the institution by facilitating the adoption of probable manufacturing procedures and the integration of superior processes of electronic assembling.

Methodology Used

The report is provided after the execution of an extensive study through the application of clear guidelines and procedures from the initial stages to completion. Initially, I developed the topic to identify quality electronic production techniques in the company.

This is critical since the techniques are integral in enhancing communication and facilitating superior execution of activities (Kothari, 2005). Secondly, the recipients of the report were identified where the board members, administrators, employees, and consumers of Samsung Company are the probable beneficiaries. The information contained in the report is to enable them to craft more conventional electronic production techniques. It also seeks to enable them to integrate their systems to match the current needs of consumers.

A credible investigative technique was adopted where the purposive information gathering method was applied. The technique provided sufficient incentives that ensured the realization of superior findings. As a means of achieving the aspired results, data collection was effected from selected electronic resources that were relevant based on the researcher’s judgment (Dantzker & Hunter, 2012). This report adopted a purposive technique of data gathering that provided information based on purposive nature as specified. The technique helped in the realization of realistic, relevant, and accurate data that address the purpose of the study sufficiently.

Consequently, it helped in the identification of sample size and data collection techniques based on the investigator’s analysis of the suitability of various resources. This enables the identification of data collection techniques (DCT) that would purposely provide relevant information as required (Dantzker & Hunter, 2012). Consequently, it facilitated the identification of sample size and materials to be applied as appropriately identified.

Consequently, the report is to facilitate the development of viable performance strategies that are technologically informed and consumer-oriented (Gad, 2008). That is the policies that are developed should match and aim to meeting customer needs adequately (Chang, 2008). The stakeholders will use the report to shape their decision-making on diverse policies. In particular, the institution’s board who is mandated to develop operating policies and strategies that guide electronic products’ processing is to benefit from the information. The information will enhance their knowledge of effective electronic production techniques worth adopting.

Variably, it is set to boost their understanding of the institution’s capacity and evidence gaps. This is to enable them to develop policies that are sustainable and viable (Gad, 2008). The policies would also ensure that proper safety mechanisms and production sequences that ensure quality are adhered to with immense diligence.

Additionally, the potential resources that were used were identified. The secondary technique of information gathering was applicable to aid in the acquisition of reliable data. In particular, secondary research is the process of gathering pertinent information from the work of various scholars. The data collection technique accompanies other methods to ensure accuracy in the development of credible findings. The technique gives researchers a realistic basis and guidelines on which to improve on. Secondary sources of data gathering include electronic resources, books, journals, and appropriate publications.

The resources must hold relevant information to help in the realization of the report objectives (Lehman et al, 2010). Their identification is based on the investigator’s judgment on their reliability. In this report, the researcher identified four electronic resources to aid in data gathering. The identification of resources was through a systematic selection procedure sample (SSPS) that ensures the use of reliable resources. I chose the articles as secondary data gathering techniques (by the researcher) due to their relevance. They provide appropriate information developed after the performance of a systematic study.

The concerned study led to the identification of the significance of implementing viable electronic products’ processing strategies in fostering an individual’s well-being and growth. The resources especially the journals seek to enable the realization of valid and reliable results that hold the capacity to influence decision-making.

Findings

The adoption of quality electronic production techniques is crucial in advancing people’s lifestyles. Electronic assembling should follow due procedures to ensure that quality items with functional orientation are produced for usage. Institutions with strong aspirations to providing quality services to their customers are under obligation to streamline their processing procedures to advance the delivery of items with excellent value. Phones and computers are widely used by various individuals to enhance the communication and execution of commercial activities (Evans & Evans, 2008). This explains the reason why electronic gadgets should hold no defect that may present severe operating complications.

The realization of the quality production of electronic items is dependent on various factors that range from policies, production strategies, assembling procedures, and personnel literacy levels. Adherence to the quality electronic manufacturing tips that include management of assembling process with care, adherence to quality standards, and hiring of qualified personnel is also essential. The elements seek to ensure that Samsung Company that deals in electronic products manufacture items that conform to the required asset functional standards.

The standards ensure that the safety of consumers is not compromised. Indeed, the company deals in highly delicate products that require proper management and continuous maintenance.

The products also require timely supply and professional handling to facilitate their usage in a good time. This calls for proper planning and integration of processing equipment to enhance product assembling (Evans & Evans, 2008). This is fundamental since computers and other electronic equipment should undergo the prescribed assembling procedures to boost their operating capacity. Electronic hardware and software(s) should be of great functional value and conform to set safety standards to uplift output levels.

Functional value is an aspect that every company must exhibit to ensure that its consumers acquire quality products that hold the capacity to transforming their lifestyle positively.

Based on the findings, the managers of the company have the responsibility of designing performance policies to promote effective coordination of electronic assembling. The policies should address the evident bottlenecks that hold the capacity of stalling operations in the institution. The policies should foster superior identification of performance gaps and advance the establishment of relevant solutions that include the hiring of qualified personnel and eradication of the use of obsolete or reusable materials (Chang, 2008).

This is significant especially if the reusable materials would not be of material value. Consequently, the policies would ensure the realization of superior phones with diverse features. Inferior guidelines on the production of electronic machines lead to adverse effects that delimit an individual’s performance economically and socially.

From the sources reviewed, the managers and various business unit leaders of Samsung Corporation are to benefit from the information contained in the report. The information will help in their decision-making on various issues about daily operations and processing gaps. It will facilitate the identification of evidence gaps to ensure that its new inventions especially smartphone production conforms to set specifications. This is to advance the delivery of quality electronic products, for example, TVs, phones, and computers. The report is to enable consumers to make informed choices on the electronic products that they use (Gad, 2008).

It will enable them to understand the quality expectations and the complications that the electronic products may bring if inferior processing procedures are undertaken. It will enlighten their capacity of differentiating bad products and quality electronic items with key elements. In short, the report seeks to facilitate the production of quality electronic products in a company with an aim of satisfying consumer needs. It is also set to ensure the health issues of individuals are not compromised through the adoption of conventional production techniques.

The purpose of the report was followed where the need to provide insightful information based on electronic gadgets gained prominence. Ideally, the development of superior electronic manufacturing through the application of standardized and quality materials is critical.

Appropriate identification and assemblage of raw materials are crucial in ensuring that the products conform to set standards (Chitale & Gupta, 2007). It also ensures that the user’s safety is enhanced through the eradication of complications that may arise due to possible defects. The report seeks to give clear information with credible and factual relevance to various stakeholders of the company to facilitate policy formulation.

Additionally, I realized that there is to unveil the need to advance and adopt conventional electronic equipment manufacturing techniques that uphold quality standards (Chitale & Gupta, 2007) Institutions are under obligation to produce quality software(s) and hardware(s) that are of great value. The software(s) should also hold the potential enhancing individual’s communication and execution of diverse activities that require technological input. The gadgets should build individuals’ wellbeing and advance their capacity to exemplary performance.

This is to promote productivity and limit communication complications that are detrimental to economic growth. Companies with a strong focus on exemplary performance in the Smartphone industry should produce products with immense functional capacity. Samsung has been experiencing low performance due to intense competition (Samsung, 2012). Lack and high cost of acquiring raw materials are also hindering the quality of its products. This exposes the company to the reduced performance that may detrimental to its expansion plans.

The stakeholders in the institutions have been placing a strong emphasis on revenue collection and management with minimal attention to quality enhancement. Their strategy to maximize resources is not yielding the best results since it leads to the deterioration of the quality aspect of the products that it manufactures (Chitale & Gupta, 2007).

It is due to the inferior knowledge that the report is set to equip stakeholders in diverse institutions with pertinent information to facilitate the formulation and adoption of conventional electronic equipment production techniques. The report is also helpful since it is to equip them with the knowledge on the need and significance of employing a quality assurance officer to help in balancing the quality aspects that are recommended for various commodities. This occurs to ensure that the electronic items under production hold the requisite safety standards and boost the users’ welfare.

Analysis

The results based on the secondary resources used to facilitate this report stated that implementing quality production of electronics requires absolute dedication and determination of various stakeholders in institutions. Evans & Evans (2008) stated that the realization of highly functional electronic products that fosters an individual’s performance and communication requires the eradication of inconsistent manufacturing practices that may compromise quality.

Effective production of quality electronics requires proper planning and the use of non-defective materials. This is to; minimize possible operating defects that can impede an individual’s productive capacity and social integration. Institutions that seek to improve their performance should integrate their processing equipment and adopt relevant electronic quality assurance measures. This is to; ensure that software and hardware processing undergo all the credible steps that are crucial (Evans & Evans, 2008).

The institutions should also initiate proper supervisory measures and hire qualified Quality Assurance personnel to manage the assembling of electronic parts. The quality assurance official would be instrumental in monitoring the development of an effective electronic assembling process and usage to avert operating failure. This is vital since the unprofessional operation of electronic gadgets may be detrimental to users.

According to Chang (2008), administrators must ensure that the items produced conform to the required operating standards. This is to make certain that gadgets operate with limited defects due to their significance in enhancing the economic and social status of individuals. The establishment of a favorable hardware maintenance system is an essential aspect that contributes to product safety (Chang, 2008). Variably, knowledge on the maintenance of diverse electronic items is fundamental in ensuring the consumers use the products when in good condition.

It is significant for institutions to implement quality electronic manufacturing techniques. This occurs to assure the provision of quality gadgets that hold limited capacity in compromising the functional ability of individuals. Quality is a precious element in a product life that must be nurtured through systematic approaches. The approaches must be informed scientifically and technologically to avert possible complications.

Evans & Evans (2008) indicated that the institution should adopt favorable machine maintenance mechanisms and limit the use of obsolete materials in assembling various equipment. The use of obsolete raw materials is detrimental since the materials would limit the user’s security and safety when utilizing gadgets. It would also expose users to unwarranted accidents that may present severe effects. This is to; ensure that the electronic equipment that is processed is devoid of defects and guarantees the safety of users.

Regarding how quality can be enhanced to ensure the processing of excellent electronic items that conform to the relevant specifications, all the electronic resources presented various measures. In particular, the information contained cited eradication of the use of obsolete raw materials, hiring of qualified personnel, enhancement of the level of interaction between consumers and the workforce to establish their needs. Product quality tips were also highlighted where the need for employees to handle the product assembling process with care and hiring of quality assurance supervisor. Further, keeping the operating area clean and adherence to quality standards are crucial elements.

These elements contribute immensely to enhancing the economic status of individuals. They also facilitate the production of machines with absolute functional capacity. The resources made emphasize the idea of employing an experienced quality assurance team to guide the quality observation process to facilitate the effective balancing of major components that are used in the manufacturing sequence. This is to ensure that quality products that conform to favorable conditions with limited malfunctions and health issues are supplied to consumers.

From my analysis of the situation, there are several recommendations that the report proposes based on the findings and the results attained. The recommendations are set to enhance policy formulation and to ensure that relevant measures are undertaken by the company’s administration to streamline its production of electronic gadgets. This occurs to ensure that the products in supply are safe for human usage and development.

In particular, Samsung Company should eliminate the usage of obsolete raw materials and processes due to its adverse effects. They should use the recommended materials that are user-friendly. Proper planning and resource allocation are also essential in ensuring timely and quality processing of the products (Chang, 2008). Resource allocation facilitates the acquisition of relevant processing equipment and various incentives that are crucial in the realization of quality output.

Managers should strike a clear balance on resource allocation to ensure that there are adequate funds to facilitate the acquisition of the needed raw materials, the hiring of competent personnel, and the purchase of relevant equipment. Ideally, the development of pertinent safety policies is an element that the management should consider. The policies should be formulated to guard processing of the products, hiring of staff, for example, quality assurance specialized and identification of credible raw materials. The institution should also craft policies with the capacity to foster adherence to quality and safety standards by everyone participating in the processing sequence. This would facilitate the production of electronic gadgets with limited defects.

Conclusion

Quality observation is important to Samsung Company’s growth. Indeed, the ratings of Samsung (a Korean-based corporation) indicate low-performance rates on scientific, environmental, and social ratings despite credible advancements in technologies. On the methodology, I adopted a credible investigative technique and a purposive information gathering method. Based on the findings, the adoption of quality electronic production techniques is vital in advancing the company’s progression. The company has the responsibility of designing performance policies to promote effective coordination of electronic assembling.

Analytically, it is significant for institutions to implement quality electronic manufacturing techniques. This occurs to guarantee the production of quality gadgets that hold limited capacity in compromising the functional ability of individuals. Quality is a precious element in product life. Thus, it must be nurtured through systematic approaches. It is recommendable for Samsung to implement quality electronic manufacturing techniques.

References

Chang, S. (2008). Sony vs. Samsung: The inside story of the electronics giants’ battle for global supremacy. Singapore: Wiley.

Chitale, A. & Gupta, R. (2007). Product design and manufacturing. New Delhi: Prentice-Hall of India.

Dantzker, M. & Hunter, R. (2012). Research methods for criminology and criminal justice. Sudbury, MA: Jones & Bartlett Learning.

Evans, J. & Evans, J. (2008). Quality and performance excellence: Management, organization, and strategy. Mason, OH: Thomson Business and Economics.

Gad, S. (2008). Regulations and quality. Hoboken, N.J: Wiley.

Kothari, C. (2005). Research methodology: Methods & Techniques. New Delhi: New Age International (P) Ltd.

Lehman, C., DuFrene, D. & Jaffe, C. (2010). Professional communications: 2010 custom edition (2nd ed.) Mason, OH: Cengage Learning.

Locker, K. O., & Kaczmarek, S. K. (2007). Business communication: Building critical skills. Boston, MA: McGraw-Hill.

Samsung. (2012). About Samsung. Web.

GoodGuide. (2012). Related Company Ratings. Web.

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