Quality performance monitoring and control is an extremely significant element of any large-scale project that demands diverse resources for its successful completion. Therefore, the current construction project presupposes the creation of a two-storied building with a hundred-seat auditorium and numerous additional rooms needed to meet the diverse requirements of potential customers. For this reason, the use of the most efficient monitoring and control tools becomes critical to attain enhanced results and guarantee project success. Moreover, the complexity of the suggested issue and numerous disputable concerns that might appear in the course of the project stipulated the appearance of a significant need for tools to track alterations in crucial aspects and note both negative and positive tendencies. That is why quality performance monitoring and control becomes vital for the overall success and the further evolution of the discussed project.
Thus, the nature of the construction project presupposes several tasks that should be added to the existing project plan to guarantee the efficient monitoring of quality and overall success. The first point is the careful monitoring of financial aspects as one of an integral part of the whole affair and the guarantee of its successful ending. Second, it is critical to evaluate the efficiency of construction workers provided with different tasks and responsibilities for the quality of the building and its parts. One of the key indicators of construction workmanship is the final result and the buildings readiness for further use by a client or customers.
For this reason, it is critical to monitor the quality of construction works and workers performance. Finally, another task presupposes the comprehensive assessment of materials consumption and their use during the project. Usually, they comprise the bigger part of the whole financing, which means that the monitoring of this aspect is critical to the overall success of the issue.
Nevertheless, speaking about diverse quality monitoring tools and approaches that could be used to attain enhanced results and guarantee appropriate outcomes, one should also keep in mind the duration of the selected intervention or method chosen to ensure that the project will remain successful. Regarding the given construction affair, the term of quality monitoring should not be limited. In other words, it is critical to ensure that the selected tools, like inspections or flowcharts, will be used during the whole construction period (Kendrick, 2015). This duration will guarantee that relevant data about the most important processes will be acquired at every stage of the project, and managers will be able to choose appropriate responses if some problems or complex situations emerge.
At the same time, it is critical to remember that the efficient monitoring of the level of performance and quality might demand specific resources that should be devoted to this aspect to attain positive results. First, a special manager responsible for the collection of data related to the issue and implementation of suggested monitoring tools should be appointed. This post is needed to ensure that all critical alterations in the planned showings are noted on time and reported. Second, quality and performance monitoring demand specific financing to implement diverse tools and support their functioning effectively. For this reason, additional sums might be needed. In this regard, these resources should be used to ensure an appropriate quality monitoring and attain improved final results
The above-mentioned sum required to cover all spending associated with the implementation of quality and performance control tool could be obtained using a contingency budget, a fund that is set if some unexpected cost-demanding problems appear during the construction process. Traditionally, the majority of projects establish a rate of 5%-10% from the total budget to cover different spending and determine contingency (Kendrick, 2015). Thus, the amount of money and percentage should be calculated regarding the scale of the project. Speaking about the mentioned construction plan, it is recommended to introduce a rate of 10% from the total budget with the idea that a significant part of the sum could be devoted to the implementation of the quality and performance monitoring tools mentioned above (Kendrick, 2015). The percentage could also be altered if some additional risks have been discovered in the course of the project.
Nevertheless, flowcharting is one of the tools used to ensure the enhanced quality of the majority of operations performed within any project by describing its every phase and introducing a particular succession of actions that should be accomplished to avoid mistakes and minimize a pernicious impact of human factor (Eckerson, 2010). For instance, a flowchart describing the reception and the further use of materials delivered by suppliers could be created by a manager responsible for the quality and performance monitoring. This flowchart should include all critical stages:
The given flowchart could be used to improve the quality of materials used in all operations during the construction and guarantee outstanding final results. It describes all procedures needed to analyze the delivered goods and decide whether to use them in the project or not. Flowcharts of this sort are considered efficient performance monitoring tools as they help to avoid mistaken decisions and always act in an appropriate way.
Another efficient monitoring tool is an inspection. It provides a manager responsible for this sphere with an opportunity to assess particular processes within the project to determine their overall state and whether they meet the existing requirements. Usually, inspection demands the introduction of specific points and characteristics that should be applied to every activity to analyze the performance. The method demonstrates the enhanced efficiency especially if it is supported by well-thought-out check-lists or other tools the application of which might help to discover potential problems and introduce efficient solutions to eliminate them (Kendrick, 2015). Instructions are used at every stage of the construction project to ensure that workers and managers coupe with their responsibilities and contribute to improved outcomes. In such a way, inspection tool could be applied to the construction affair with the central aim to improve the quality of operations and attain better results.
Altogether, quality and performance monitoring should be an integral part of the suggested construction process as it will help to attain the enhanced quality of all operations and stipulate positive results. The implementation of the tools mentioned above might demand some additional funds to ensure that the appropriate setting will be created. However, positive outcomes will help to compensate losses by attracting numerous customers and guaranteeing the positive impact on the company and on the whole project. In such a way, the performance monitoring is one of the central parts of the project needed to guarantee its success.
References
Eckerson, W. (2010). Performance dashboards: Measuring, monitoring, and managing your business. New York, NY: Wiley.
Kendrick, T. (2015). Identifying and managing project risk: Essential tools for failure-proofing your project. New York, NY: AMACOM.