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Plan of action analysis
The plan of action was developed to improve the student registration process at the college. It involved the introduction of computer technology in the registration process and included an online application for admissions. The same process proved to be successful in other colleges as it had made the registration process enjoyable and faster.
Introducing technology in the registration process increased efficiency and improved time management as per the first objective. The technology used in student registration made the registration process to take less time for all the students who sent their applications online. Hence, all their registration details were already stored in the college database. Besides, online registration minimized the use of manual paperwork during the registration process as the shortlisted students were just required to provide proof of identification (Barrett, 2003).
The registration process became more efficient due to the reduction in the number of registration staff because they are only tasked with the transfer of the students’ information to their respective departments. Therefore, the extra staff from the registration desk were reassigned to other tasks.
The second aim was to eliminate unnecessary stages of registration and bureaucracy when registering new students. This was achieved since when a student applied online for admission, most of their information was obtained, and there was no requirement to provide similar papers during the actual physical registration. This repetition was what the new students had found unnecessary and not enjoyable but its elimination made the registration process quicker, and they had time to explore the college and adapt to their new environment (Barrett, 2003).
The last aim was to ensure that the process was done without any form of bias irrespective of race, religion, or other social beliefs. The use of computers during the registration process provided minimal chances for bias since computers do not have any prejudice unless they were pre-programmed. Also, the reduction in the number of registration staff meant a prejudice reduction, as the staff members could have discriminated against the students. The students too were able to get enough time to interact with their course advisors since the registration process was fast, this enabled them to avoid having biased opinions about their course advisors (Barrett, 2003).
The dimension used was the computer application, and it was the main component in the working proposal. The objectives were met, despite the slight modifications needed, such as the type of database used to store the students’ details, which needed upgrading constantly for more efficiency and to accommodate more information.
The main strategy was dependent on providing computing facilities at the registration desk and the provision of a web site address that enables the student to access the application forms online. The development of this type of website was expensive but efficient in the long run. The use of computer technology mandated the registry staff to learn how to use computers effectively, and this improved their service delivery to new students (Barrett, 2003).
The rationale behind this improvement was the use of computers in the management of students had proved to be very helpful in other colleges. The computers allowed this information to be well organized, and this made the same information easy to retrieve in the future. The other advantage that this change brought to the student registration process was the reduction of bias during registration. This was possible because computers are not bias unless they were pre-programmed. Thus, the students were able to register without being discriminated against based on their personal beliefs or appearance.
Barrett, R. (2003). Vocational Business: Training, Developing and Motivating People. New Hampshire, USA: Butterworth-Heinemann publishers.