The implementation of the proposed project, aiming to reduce the number of non-urgent post-operative calls through early discharge education, requires a comprehensive set of deliverables to be produced. According to Sipes (2019), these are the outcomes of the specific processes associated with the implementation of the project. In other words, they reflect the completion of a certain stage, accounting for the entirety of the project outcome when combined. For this specific intervention, the deliverables include a series of documents that describe each corresponding stage, as outlined in Appendix A. The charter, scope, and communication plan account for the preparation and planning, whereas regular reports will reflect the success of its practical implementation. This way, the completed work will translate into actual evidence that can be used to justify the procedures. Furthermore, the deliverables include printed materials for both nurses and patients that will complement the educational component of the project and support its positive implications.
Overall, progress will be traced through a sequence of critical success factors, or CSFs. These points of critical importance of the project, as they reflect the primary enablers of its ultimate success (Sipes, 2019). Each stage of the proposed initiative serves its specific purpose, and the relationship between them is mostly linear. In other terms, failure to meet the expectations at an earlier stage will inevitably compromise the subsequent steps. Furthermore, the impact may not be evident, revealing itself further ahead than expected. For example, if the quality and quantity of call logs collected in preparation is sub-optimal, the findings will be premature and inconclusive. While it will still be possible to proceed to the next stage, the ultimate outcome of the project will be unlikely to yield the expected results. Therefore, the entirety of the CSFs provided in Appendix B is to be ensured for the initiative to be successful and justifiable.
Reference
Sipes, C. (2019). Project management for the advanced practice nurse (2nd ed.). Springer Publishing Company.